I started writing this on a fine Sunday afternoon when I had
work on 3 strategic business case presentations for senior executives, 2 major sales
deals reviews with my business unit head, 5 unavoidable super-urgent escalations
from my boss, appraisal for my team and my own mid-term performance review
pending for completion by Monday morning. In short I had nothing important or
even remotely interesting to do and my mind wandered worrying about the party I
am supposed to go to in the evening.
I say worrying coz my approach for social interaction is
borderline psychotic and is marginally better than the autistic Dustin
Hoffman of Rainman. So while I don’t throw feces or stomp my chest upon coming
in contact with people,, I do prefer avoiding meeting them, if there is an
option.
But as fate would have it, I happen to be in a career where
a major part of my job revolves around working and getting work done with
people who I don’t directly control. And to make it worse I support Global markets, which means I have to follow varied patterns and understand behavioral
traits to get on a good rapport with people from diverse cultural backgrounds. Tough
ask, but then it’s not work if you enjoy doing what you are doing and of-course one can always find small games within parameters of work to make it fun.
Reading human behavior is one of them, that I personally like. And at the risk
of being judged by you all for judging you all, I must say we are all slaves of
patterns.
I am from India and have worked there for major part of my
working life. Back home survival for a people haters like me was, I would say -
rather easy. You see, in India you don’t really need social skills. You can get
away with murder as long as you are an authority over cricket, can discuss the
private lives of Bollywood stars including & upto that of their second
cousins, adjust your crouch in full public view, burp aloud post lunch (or for that
matter post breakfast,, or infact without even remotely coming in close contact
with food) and convincingly be an ostrich in claiming Indian growth story being
at par & perhaps better than that of China.
Gossip, crib, loath - that’s
basically all that you need to be good at to be popular.
And of course it does not harm if every now and then, out of
nowhere, you just stand up wherever you are and shout; ‘Sala poora system is
kharab hai’ (‘Bloody whole system is
rotten’). PS: This shouting will work anywhere – office, railway station,
airport, shopping mall, while waiting at red light, at passport office line, bar,
dance bar, amidst annual performance review with your boss … just anywhere. Feel free to use it as a
natural conversation starter, if you may.
Now while largely the thumb rule applies across the nation, you
may have to do minor customization based on region.
For example if you have to “fit-in” in Delhi you may want to;
periodically burst out into loud laughter without any obvious or remotely
sensible reason, address every male as your ‘Bhai’ (brother), ogle at every female
form in sight including girls at work who know you and have lunch with you, be
prepared to kill for ‘bread-pakora’ or 'Chole Bhature' and ……. every morning in traffic, invoke
mothers & sisters of every single fellow driver on road as an early morning
pleasantries exchange.
While the rest of the country is content with just a smile
and ‘Good Morning’, we in Delhi say; “B*$#^%@d
side mein kar le na isko”. While largely misunderstood amongst general
public, the phrase to us Delihities loosely stands for, “*Smile* Dear Brother, can you please let me pass. Thanks. And yes ..
have a good day *Smile*”
Mumbai is different. Bring a “Practical Approach” to life,
and you’ll glide through. You would be just fine in this city as long as you
are willing to jump over a dying man on road, while running for your single-minded
focus in life, which is to catch your 8:30AM fast local train to Church Gate.
Repeat the same with not even a smidgen of shame or iota of guilt in your eyes
in the evening and you are golden.
Chennai calls for some pretentions, especially if you are
not from there. You have to pretend that you like having Sambhar in all there
meals of the day, you have to pretend that using coconut oil for preparation of
‘Chikken Tikka masala” is acceptable, you have to pretend that their English accent
and unwarranted emphasis on yum (M) and yun (N) is completely normal and more
important than all, in night or on dark cloudy days you have to pretend that
you can still see their faces and not just their teeth.
Anyways not dissecting Indian personas in detail, I must say
I was a little skeptical to start with, when I moved to London. But then all
you need is a keen eye to catch those unsaid rules and you would glide through
any after office catch-up over beer (… which BTW must happen everyday as a rule!).
Now take a break my global audience for a moment, and listen
carefully my Asian friends. From a brown man to a brown man, I must tell you
that here in London, you will always find herds of “Likes”. And you would need
a different strategy to fit-in each one of those groups.
A British accent for example while desirable in a white
gathering is decidedly catastrophic in a desi group. When going out with fellow
“Asians” (and mark my words you will!) the success mantra is to mock without
distinction all British born confused desis & any brown skinned living form
with the slightest hint of an English accent. Forget how good a person he/she
may be, “they are all faking it” is what you must maintain to be accepted in
that group.
With white men you would be just fine. Don’t worry too much
about what you speak as half of them come with heavy stereotype & they are
just amazed to see a Asian man talking in legible English which is
grammatically better than their own and other half are too awed by the sheer genius
that is “An Indian Mind”. O PS: Anything that is brown is ‘Indian’ here.
Now for all my readers from across the globe, while you are in London, as long as you
can criticize the royal family, make fun of the queen, effortlessly jump between metric & imperial system (and trust me you will have to .. while giving directions for journey they will tell you the distance in 'Km' and speed in 'miles/hr' ... genius, sheer genius!), crib about the dark
& damp weather, pretend to accept that pound is the best currency of the world and portray London Tube as the best thing that happened to
mankind after sliced bread, you would just be fine.
I have lots more to talk about this beautiful Island nation and its innocent people who genuinely believe UK & Europe are two distinct recognised continents, but then that calls for a different post.
Also for the moment I have high stakes with the embassy of
‘The country that must not be named’, so I would refrain from making any
comments about them ... But then you all have already seen the ‘The Dictator’...
Disclaimer: I hope you do realise at all of what’s written above it made up … I want
t go on record to say that I officially believe you don’t behave like that …
More importantly, you know you don’t behave like that …. Well, don’t you?